Business Process Reengineering - 6310 Words

BUSINESS PROCESS REENGINEERING: PUTTING THEORY INTO PRACTICE^ BRIAN FITZGERALD AND CIARAN MURPHY Executive Systems Research Centre, University College, Cork, Ireland. ABSTRACT Business Process Reengineering (BPR) advocates the fundamental examination and redesign of business processes, recognising tb-at the legacy of scientific management has been the excessive fragmentation of work practices in organisations today. This is reflected in the hierarchical structuring of organisations around functional departments, with individual aind departmental goals displacing overall organisational goals. This paper discusses the development of a specific methodology for BPR. The practical application of this methodology in an actual BPR project†¦show more content†¦The latter orientation is one where real value may be added for the enterprise. Definitions of the term business process vary, but most researchers suggest that it comprises a number of interrelated activities that cut across functional boundaries in the delivery of an output (Bevilacqua Thomhill, 1992; Davenport Short, 1990; Thomas, 1994). The looseness of this type of definition has led to significant variations in establishing the number of processes in a business. For example, Thomas (1994) cites the case of one large bank which estimated that it had three core processes while another reckoned it had seventeen. In the past, information technology has been applied to help improve business operations. However, the technology has generally been applied as part of process rationalisation, that is, the primary motivation behind the use of technology is to automate or expedite existing manual processes, and the processes themselves have been largely left intact. The futility of this approach has been bluntly summarised by Drucker (1986) in his declaration: there is nothing more useless than to do efficiently that which shouldn t be done at all. The application of information technology has resulted in incremental gains, but this is still a long way short of the dramatic 10-fold improvement that has been identified as necessary. Also, the incremental benefitsShow MoreRelatedBusiness Process Reengineering2936 Words   |  12 PagesCharacterization of BPR 3 Concepts 4 BPR Methodologies 7 A Case study of Ford Motor Company 7 Business Process reengineering failure 10 Keys to Business Process Reengineering success 11 Case Study 11 Summary 12 Introduction – Characterization of BPR Business Process Reengineering explained Coffee Shop scenario Whenever we order our drinks at the coffee shops on a daily basis, we are actually triggering a business process. When the waiter at the coffee shop takes the order at our table, he will pass ourRead MoreBusiness Process Reengineering Essay1589 Words   |  7 PagesBackground Business process reengineering has widely become a significant trend in enterprise organizations seeking to innovate and massage business processes. It should come as no surprise that â€Å"over the last decade, numerous organizations have significantly changed their business processes in order to remain competitive in the global market† (Hadaya Pellerin, 2008). The text analyzes business process reengineering as a business process solution for efficiently improving information systems withinRead MoreThe Business Process Reengineering ( Bpr ) Essay1573 Words   |  7 Pages1. Abstract: Business Process Reengineering (BPR) is a method, helps to observe and analyze the business process to determine the changes within or outside the enterprises to streamline the operations of the business. Enterprise resource planning (ERP) is software platform that helps the organization to determine how to utilize the available resources. This paper highlights the BPR process and its importance in the implementation of ERP and also gives the phases of BPR process to the micro levelRead MoreBusiness Process Redesign or Reengineering1009 Words   |  5 PagesBusiness Process Redesign or Reengineering Business Process Redesign (BPR) or Reengineering is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical, contemporary measures of performance, such as cost, quality, service, and speed (Hammer and Champy, Reengineering). Since the BPR idea has surfaced it has been under constant ridicule by the popular press. They say it takes far too long, creates management headaches, fails 70% of theRead MoreBusiness Process Reengineering ( Bpr ) Essay1538 Words   |  7 PagesINTRODUCTION Business process reengineering (BPR) is a management strategy for the business, a leader in origin in the early 1990s, with an emphasis on analysis and design workflow and business processes within the organization. BPR, which aims to help organizations fundamentally rethink how to do their job in order to improve customer service significantly, reduce operational costs and become competitive on a global level. Financial institutions and banks are constantly called upon to provide customerRead MoreA Critique on Business Process Reengineering1203 Words   |  5 PagesA CRITIQUE on Reengineering Work: Don’t Automate, Obliterate by Michael Hammer Harvard Business Review July-August 1990 Summary Hammer emphasises the futility of using Information Technology to mechanise the existing processes. He believes in necessity for breaking away from the outdated rules and fundamental assumption that underlie operations to keep up with the quickly changing, growing competitiveness. To achieve this, companies should use the power of modern InformationRead MoreBusiness Process Reengineering And Erp Essay1646 Words   |  7 PagesBusiness Process Reengineering and ERP 1. Abstract: Business Process Reengineering (BPR) is a method, helps to observe and analyze the business process to determine the changes within or outside the enterprises to streamline the operations of the business. Enterprise resource planning (ERP) is software platform that helps the organization to determine how to utilize the available resources. This paper highlights the BPR process and its importance in the implementation of ERP and also gives the phasesRead MoreBusiness Process Reengineering3564 Words   |  15 PagesBusiness process reengineering - Wikipedia, the free encyclopedia http://en.wikipedia.org/wiki/Business_process_reengineering From Wikipedia, the free encyclopedia The analysis and design of workflows and processes within an organization. A business process is a set of logically related tasks performed to achieve a defined business outcome. Re-engineering is the basis for many recent developments in management. The cross-functional team, for example, has become popular because of the desireRead MoreBusiness Process Reengineering9009 Words   |  37 PagesBUSINESS BUSINESS PROCESS PROCESS RE-ENGINEERING RE-ENGINEERING BP R BP R Report produced for the EC funded project INNOREGIO: dissemination of innovation and knowledge management techniques by Sotiris Zigiaris, MSc, BPR engineer BPR HELLAS SA J A N U A R Y 2 0 0 0 BUSINESS PROCESS RE-ENGINEERING - BPR 1 Contents 1. Description .................................................................................................................2 1.1 What is the Business ProcessRead MoreBusiness Process Reengineering6027 Words   |  25 PagesBUSINESS PROCESS RE-ENGINEERING. APRIL 2010. BUSINESS PROCESS RE-ENGINEERING. APRIL 2010. Tutor: - Dr. Basil Dudin MIDDLESEX UNIVERSITY, DUBAI Tutor: - Dr. Basil Dudin MIDDLESEX UNIVERSITY, DUBAI BIS 3324 STRATEGIC MANAGEMENT AND INFORMATION SYSTEMS   INDIVIDUAL ESSAY By Iroegbu Osinachi Bertrand M00272549 Bi059@live.mdx.ac.uk BIS 3324 STRATEGIC MANAGEMENT AND INFORMATION SYSTEMS   INDIVIDUAL ESSAY